Dynamics CRM 2011 Rollup Update 11 IFD not working Failed to get priv user group information

Update:

 

A fix can be found from the following link

http://community.dynamics.com/product/crm/f/117/t/93178.aspx

Microsoft just provided me with a work around while they work on the hot fix.

• Change the Anonymous user identity of IIS Anonymous Authentication Credentials to Application pool Identity option:

1. On the CRM server, open the Internet Information Services (IIS) Manager;

2. In IIS Manager, click the CRM site;

3. In the Features View, double-click Authentication;

4. Select Anonymous Authentication , and then click Edit in the Actions pane;

5. In the Edit Anonymous Authentication Credentials dialog box, click the Application pool Identity , and then click Ok;

6. Do an IISRESET on CRM and ADFS server.

 

 

I have on premise IFD deployment, after install Rollup Update 11, it is not working, i keep get the following errors


Microsoft CRM Error Report:
Error Description:
Failed to get priv user group information. k = 1b813725-c917-4291-bcea-277fca8e799e privUserGroupId: 5140579c-a508-40a3-943b-fed25dac4842, localSystemAdGuid: 00000000-0000-0000-0000-000000000000, Exception: Microsoft.Crm.CrmSecurityException: Could not find GUID for server: VMCRM$ With SearchFilter:samAccountName at Microsoft.Crm.SecurityUtils.GetGuid(String searchItem, String searchFilter, String searchItemLogInfo, Boolean exceptionIfNotfound) at Microsoft.Crm.SecurityUtils.GetLocalSystemGuid() at Microsoft.Crm.Caching.OrganizationSettingsCacheLoader.LoadCacheData(Guid key, ExecutionContext context).

Error Details:
Failed to get priv user group information. k = 1b813725-c917-4291-bcea-277fca8e799e privUserGroupId: 5140579c-a508-40a3-943b-fed25dac4842, localSystemAdGuid: 00000000-0000-0000-0000-000000000000, Exception: Microsoft.Crm.CrmSecurityException: Could not find GUID for server: VMCRM$ With SearchFilter:samAccountName
 at Microsoft.Crm.SecurityUtils.GetGuid(String searchItem, String searchFilter, String searchItemLogInfo, Boolean exceptionIfNotfound)
 at Microsoft.Crm.SecurityUtils.GetLocalSystemGuid()
 at Microsoft.Crm.Caching.OrganizationSettingsCacheLoader.LoadCacheData(Guid key, ExecutionContext context).

Full Stack:
[CrmSecurityException: Could not find GUID for server: VMCRM$ With SearchFilter:samAccountName]
 at Microsoft.Crm.SecurityUtils.GetGuid(String searchItem, String searchFilter, String searchItemLogInfo, Boolean exceptionIfNotfound)
 at Microsoft.Crm.SecurityUtils.GetLocalSystemGuid()
 at Microsoft.Crm.Caching.OrganizationSettingsCacheLoader.LoadCacheData(Guid key, ExecutionContext context)

[CrmException: Failed to get priv user group information. k = 1b813725-c917-4291-bcea-277fca8e799e privUserGroupId: 5140579c-a508-40a3-943b-fed25dac4842, localSystemAdGuid: 00000000-0000-0000-0000-000000000000, Exception: Microsoft.Crm.CrmSecurityException: Could not find GUID for server: VMCRM$ With SearchFilter:samAccountName
 at Microsoft.Crm.SecurityUtils.GetGuid(String searchItem, String searchFilter, String searchItemLogInfo, Boolean exceptionIfNotfound)
 at Microsoft.Crm.SecurityUtils.GetLocalSystemGuid()
 at Microsoft.Crm.Caching.OrganizationSettingsCacheLoader.LoadCacheData(Guid key, ExecutionContext context).]
 at Microsoft.Crm.Caching.OrganizationSettingsCacheLoader.LoadCacheData(Guid key, ExecutionContext context)
 at Microsoft.Crm.Caching.ObjectModelCacheLoader`2.LoadCacheData(TKey key, IOrganizationContext context)
 at Microsoft.Crm.Caching.CrmMultiOrgCache`2.CreateEntry(TKey key, IOrganizationContext context)
 at Microsoft.Crm.Caching.CrmMultiOrgCache`2.LookupEntry(TKey key, IOrganizationContext context)
 at Microsoft.Crm.Authentication.Claims.ClaimsUtility.GetAuthenticationMethod(Guid organizationId, String method)
 at Microsoft.Crm.Authentication.Claims.CrmFederatedAuthenticationModule.SendToIdentityProvider(RedirectLocation redirectLocation)
 at Microsoft.Crm.Authentication.Claims.CrmFederatedAuthenticationModule.OnEndRequestHandler(Object sender, EventArgs e)
 at System.Web.HttpApplication.SyncEventExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
 at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)
Other Message:

Error Number:
0x80040216

Source File:
Not available

Line Number:
Not available

Error Trace:

 

Date: 10-30-2012

Time: 20:09:56

Server: default.zhongchenzhou.com
Request URL:
https://default.zhongchenzhou.com/default.aspx

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5 comments on “Dynamics CRM 2011 Rollup Update 11 IFD not working Failed to get priv user group information

  1. Did you get an answer to this – I am having the same problem – uninstalling UR11 fixed it.

    • A fix can be found from the following link

      http://community.dynamics.com/product/crm/f/117/t/93178.aspx

      Microsoft just provided me with a work around while they work on the hot fix.

      • Change the Anonymous user identity of IIS Anonymous Authentication Credentials to Application pool Identity option:

      1. On the CRM server, open the Internet Information Services (IIS) Manager;

      2. In IIS Manager, click the CRM site;

      3. In the Features View, double-click Authentication;

      4. Select Anonymous Authentication , and then click Edit in the Actions pane;

      5. In the Edit Anonymous Authentication Credentials dialog box, click the Application pool Identity , and then click Ok;

      6. Do an IISRESET on CRM and ADFS server.

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